Stephen Brown.

What is your role?
SME Team Manager. My job includes helping customers, running the department and training/supervising our apprentices.

How long have you been with the firm?
I joined the firm in September 2023.

What was your background before that?
I started out my insurance career in 2013 as an underwriting assistant for an insurer before moving up within the company to become an underwriter. In 2018 I moved into broking, starting with a mid-sized independent broker.

What are your special skills?
I am customer service focused and believe in delivering the best service I can.

What do you get up to outside of work?
I enjoy spending time with my son and watching football.

What is your guilty pleasure?
1980’s music!

What is your favourite quote?

“I’m not here to be perfect, I’m here to be real”