What is your role?
Keeping customers details updated, checking policies are issued correctly and helping customers and insurers with day-to-day enquiries.
How long have you been with the firm?
Since August 2018.
What was your background before that?
I started my career many moons ago at the Sun Alliance as a “Professional Trainee” in their Claims Department. I later moved to Ayr and worked at the General Accident until having a career break to raise my family. 11 years ago I returned to insurance to work with a local brokers.
What are your special skills?
Organised, with good communication skills.
What do you get up to outside of work?
I have played badminton for the past 25 years with the same group of “girls” and although we all still enjoy playing we are definitely a lot slower than we used to be! I also enjoy playing bridge but my main joy these days is my granddaughter.
What is your guilty pleasure?
Sampling my way through the vast array of Gins now available!
What is your favourite quote?
“You are braver than you believe, stronger than you feel and smarter than you think.” Christopher Robin to Winnie the Pooh